1. Surf Life Saving Queensland trading as Thundercat Inflatables (Manufacturer) warrants to the purchaser (Purchaser) that each new boat manufactured by Manufacturer shall be free from defects in material and workmanship under normal use and service for a period of:
- 5 years for Fabric and seams; and
- 12 months for transom, floorboard, and ancillaries from the date of delivery to Purchaser, subject to the terms and conditions below.
2. The warranty in clause 1 above applies only to structural components of the hull and deck of the boat. Non-structural parts, components, and accessories, including but not limited to engines, electronics, pumps, and other equipment, are covered by the warranty provided by their respective manufacturers, if applicable.
3. The warranty in clause 1 above does not cover:
- Normal wear and tear, including cosmetic issues such as fading, discoloration or cracking.
- Disrepair or damage caused by misuse, abuse, neglect, or improper use, storage or maintenance.
- Modifications, alterations, or repairs not authorised by Manufacturer.
- Damage resulting from accidents or collisions.
- Damage caused by improper installation or operation of any part or accessory not provided Manufacturer.
4.1 Customer Responsibilities:
To maintain the validity of this warranty, the Purchaser must:
- Follow all maintenance and care instructions as outlined in this manual.
- Notify the Manufacturer in writing of any warranty claim within thirty (30) days of discovering the defect.
4.2 Warranty Claim Process:
If you experience an issue covered under this warranty, follow these steps:
Contact Manufacturer at Thundercat Inflatables info@thundercatinflatables.com.au with the following details:
- Proof of Purchase
- Description of the Issue, Including photos or Videos if applicable
- Provide the HIN Number located on the Starboard side on the rear of the Transom
- Make the boat available to the Manufacturer for inspection and any necessary repairs.
5. Remedies - Manufacturer’s sole obligation under this warranty is to repair or replace, at its discretion, any defective parts covered under this warranty. Manufacturer is and shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of use, towing and/or Freight expenses, or loss of time.
6. This warranty is transferable to a subsequent purchaser within the relevant warranty period under clause 1, provided that Manufacturer is notified in writing of the transfer within thirty (30) days of the sale, and the boat has been maintained in accordance with Manufacturer’s maintenance guidelines.
7. Except for the express warranty provided herein, the Manufacturer disclaims all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. No dealer, distributor or other person has the authority to modify or expand the warranty provided herein.